OVERVIEW

This section outlines the shipping policy that applies to customers that make a purchase at www.sunsidboutique.com. If you have any questions, please contact our customer service team on 96000 35131 or sunsidboutique2015@gmail.com

Shipping Options & Delivery Costs

We offer free shipping for all the orders placed within India.

Order Processing Time

All orders placed will be processed and despatched within 3 – 7 working days. All orders placed during the weekend or on a public holiday will be sent from our warehouse on following Monday or on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation message with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.

We only offer replacement for items that are received in a damaged condition. To be eligible for a replacement, the following conditions to be met.

You must provide a product unboxing video as proof of the damaged item.

The tag must be intact with the purchased item.

Contact us within 5 working days of receiving the item for.

WhatsApp us at +9196000 35131. Pls include your order number, reason for replacement and unboxing video.

Upon receiving the request, inspection of damage will be inspected and approval will be issued. If approved, we will be shipping the replaced item.

If the specific product is not longer available for replacement, you will be eligible for refund. Refunds will be issued to the original method of payment.

Once refund is approved, you will receive the refund within certain number of days, depending.